Welcom to J-okini’s Privacy Policy
This policy describes how we handle your personal information if you’re a customer or simply a visitor at www.j-okini.com (‘e-commerce’).
The type of personal information we collect
The company (‘we’) collect certain personal information about anonymous visitors and customer.
The most common types of information we collect include things like: user’s names, postal address, email address, IP addresses, other contact details, transaction details (paypal). These informations are needed for the payment process.
How we collect personal information
We collect personal information directly when you provide it to us, like for example when you buy our product.
How we use personal information
We will use your personal information where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
- Operating the platform.
- Providing you with services described on the Terms & Conditions
- Verifying your identity when buy our product with two typical examples:
- To confirm it’s not a fraud or spam or scam.
- To be able to receive/refund the payment of customer (Paypal).
- Responding to your queries submitted communication supports (email, Facebook, phone call etc).
- Carrying out analysis to determine how to improve our services.
- Monitoring activity on the platform to identify potential fraudulent activity and to ensure compliance with the Terms & Conditions.
Finally we will use your personal information for purposes which are required by law, like the retention of payment invoices for accounting tracking and tax purposes, responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.
When we disclose your personal information
We will disclose personal information to the following recipients:
- Regulators and government authorities in connection with our compliance procedures and obligations.
- Other recipients where we are authorised or required by law to do so (for the puporses of criminal investigation or alleged or suspected illegal activity or to or defend our rights etc.)
Where we transfer and/or store your personal information
We are based in Malta and our platform is hosted in France so your data will be processed in both countries. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers (OVH) who we believe maintain an acceptable standard of data security compliance.
How we keep your personal information secure
We store personal information on secure servers that are managed our service providers (OVH).
How you can access your personal information
You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. To make an access or correction request, contact our team using the email contact@j-okini.com
Marketing Choices regarding your personal information
We do not use your personal information for any type of marketing behaviour.
Cookies
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
For more information about how we use cookies and similar technologies please refer to our Cookie Policy.
How long we keep your personal information
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with our platform services, you can request that we anonymize your personal information and close your account. Please note that if you request the anonymization of your personal information we will retain information from your account as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Privacy Policy update
We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements, in such case we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
How you can contact us
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our team using the email contact@j-okini.com
If you’re a user or visitor in the European Economic Area these rights also apply to you:
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests and where we have asked for your consent to process your data to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
J-okini Privacy Policy v1.0, effective date 25 May 2018